Make Smart Decisions by Fighting Confirmation Bias

If you are reading this, you are probably an investigator. It may not be your job title, but if you are a lawyer, auditor, doctor, HR business partner, manager, executive, etc., a big part of your job is investigatory, requiring you to arrive at well-reasoned, fact-based, modern decisions, guidance or recommendations. You regularly make searching, systematic inquiries based on examination of relevant facts, data and information. How do you determine what is relevant when you investigate? It's likely that you unconsciously select or rely too heavily on information you already agree with and pay little or no attention to data [...]

Transform Your Leadership Skills Through ‘Crucial Conversations’

Do you dread and procrastinate initiating discussions when you think others will respond negatively to what you have to say? Are you hesitant to voice an opinion because you presume negative consequences? Practicing law, by its very nature, requires a facility for difficult conversations with clients, witnesses, supervisors, direct-reports and judges where outcomes can be greatly influenced by developing skills in handling conflict. This is at the heart of "Crucial Conversations: Tools for Talking When the Stakes are High," by Kerry Patterson, Joseph Grenny, Ron McMillan and Al Switzler. The methods described in this book are invaluable in any profession [...]

By | 2016-06-03T16:27:22+00:00 February 18, 2016|Categories: Career Coaching, Executive Coaching, The Legal Intelligencer|Tags: , , |

Cultivate Optimism to Grow Your Practice and Your Life

Are you a natural optimist? When adversity strikes, do you tell yourself it's temporary and not your fault and consider all of the things in your life that are going well despite the one setback? Or do you chalk it up to inherent personal failings and give up? Evidence shows that if you tend to the former, you have a greater chance at being happier and more successful in business. If you tend toward the latter, it's not too late to change that habit. For me, optimism is not a default setting. Raised in a deeply cynical home by a [...]

How to Communicate With Intention

Global law firm Clifford Chance was in the news recently because of a memo it circulated called "Presentation Tips for Women," which contained 163 nuggets of practical advice for its female lawyers. Some of the guidance included: Don't giggle; don't squirm; don't tilt your head. Practice hard words. Think Lauren Bacall, not Marilyn Monroe. Wear a suit, not your party outfit. Your friends will still like you afterwards, even if you adopt a formal tone. The memo was leaked to AbovetheLaw.com by one of the recipients who said in an email, "Female associates are very upset by not only the [...]

By | 2016-06-03T16:12:47+00:00 December 2, 2013|Categories: Executive Coaching, The Legal Intelligencer|Tags: , , |

Food for Thought: Context, Content, Communication

A recent headline captured my attention: "Sting Compromised by Affair." I thought, "Sting had an affair??" For me, Sting is a rock star. In reality, the story was about a deceptive operation by the police designed to catch a criminal, otherwise known as a "sting". After all, I was watching CNN, not "Entertainment Tonight." It was a great reminder that in communications, context is as critical as content. At Thanksgiving dinner, after taking her first bite of stuffing, my mother put her fork down and said, "You know, I have a really great recipe for stuffing." A week or two [...]

By | 2016-06-03T16:24:07+00:00 November 3, 2013|Categories: International Coach Federation, Philadelphia|Tags: , |